Returns & Exchanges
At Westcott, we want you to love every piece in your home. If you are not completely satisfied with your purchase, you can return your items within 30 days of delivery for a full refund or exchange.
Initiate Your Request
Visit our online return portal with your order number and email address to select the items you wish to send back.
Pack with Care
Place the items in their original packaging, ensuring all hardware, assembly instructions, and protective materials are included.
Label and Ship
Print the prepaid shipping label provided via email and drop off the package at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned furniture or decor, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing